π Data & Privacy
247bet Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 247bet collects, how it is used, and the rights you hold as a player on our platform.
π Summary
We collect only what we need β and protect it with care
247bet collects personal data solely to operate its platform, process payments, verify player identities, and comply with anti-money-laundering obligations. We do not sell your personal data to third parties. All data is transmitted via SSL encryption and stored using industry-standard security controls. By registering an account with 247bet, you acknowledge this Privacy Policy and consent to the data practices described herein.
1. Who We Are
Clause 1.1
Data Controller
247bet, accessible at https://247bet.asia, is the data controller responsible for the personal information collected through this platform. For the purposes of this Privacy Policy, "247bet", "we", "us", and "our" refer to the operator of this website. If you have any questions about how your personal data is handled, please contact us at [email protected].
Clause 1.2
Scope of This Policy
This Privacy Policy applies to all personal data collected by 247bet through the website at https://247bet.asia, our mobile interface, customer support channels, email communications, and any other service we provide. It applies to all registered players, visitors to the site, and individuals who interact with our support team β including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.
2. What Personal Data We Collect
Clause 2.1
Registration Data
When you create a 247bet account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your identity, verify your eligibility to use the platform (including confirming you are aged 21 or above), and maintain your account in good standing.
Clause 2.2
Identity Verification Documents
To comply with our Know Your Customer (KYC) and anti-money-laundering obligations, we may request copies of a government-issued photo identification document (such as a National ID card or passport), proof of your residential address, and proof of ownership of any payment method used to deposit or withdraw funds. These documents are handled with the highest level of care and stored securely.
Clause 2.3
Payment & Transaction Data
When you make a deposit or request a withdrawal, we collect data associated with the payment method used, which may include your bKash or Nagad mobile number, Rocket account details, Upay reference, bank account details (where applicable), and transaction reference numbers. We do not store full card numbers for Visa or Mastercard transactions β these are handled directly by our payment processors under their own security standards.
Clause 2.4
Technical & Device Data
We automatically collect certain technical information when you access the 247bet platform, including your IP address, browser type and version, operating system, device type, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URL, and pages visited. This data is used to maintain platform security, detect fraudulent access, and improve the user experience.
Clause 2.5
Gaming & Betting Activity
We record your complete gaming and betting history on the platform, including game sessions, wager amounts in BDT (৳), bet outcomes, bonus usage, and responsible gaming tool activations such as deposit limits or self-exclusion requests. This data is used for account management, dispute resolution, and responsible gaming monitoring.
Clause 2.6
Communications Data
If you contact our support team via email, Telegram, or any other channel, we retain a record of that correspondence, including your contact details, the content of your messages, and our responses. This data helps us resolve disputes, improve service quality, and maintain an accurate history of your interactions with 247bet.
3. How We Use Your Personal Data
247bet uses the personal data we collect for the following purposes:
- Account management: To register your account, verify your identity, maintain your profile, and process your login credentials securely.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, and to maintain accurate financial records in BDT (৳).
- KYC and AML compliance: To verify your identity, confirm your age (21+ requirement), and comply with applicable anti-money-laundering obligations.
- Platform security: To detect and prevent fraud, unauthorised account access, bot activity, multi-accounting, and other prohibited conduct outlined in our Terms & Conditions.
- Customer support: To respond to your enquiries, handle complaints, and resolve disputes in a timely and accurate manner.
- Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, session time limits, and self-exclusion programmes that you have activated.
- Legal obligations: To retain records as required by applicable law and to respond to lawful requests from competent authorities.
- Platform improvement: To analyse aggregate usage patterns in order to improve the performance, usability, and content of the 247bet platform.
- Marketing communications: To send you promotional offers, bonuses, and tournament notifications β but only where you have given your consent and have not opted out. You may withdraw consent at any time by contacting [email protected].
4. Legal Basis for Processing
Clause 4.1
Contractual Necessity
The majority of data processing carried out by 247bet is necessary for the performance of the contract between you and us β specifically, the provision of a fully functional online casino and sports betting account. Without processing your registration, payment, and identity data, we cannot legally or operationally provide you with our services.
Clause 4.2
Legal Obligation
Certain data processing activities are required to comply with legal obligations applicable to our platform, including identity verification for KYC/AML purposes, retention of financial transaction records, and cooperation with lawful requests from competent authorities. We are obligated to process and retain this data regardless of your individual preferences.
Clause 4.3
Legitimate Interests
We process certain technical and device data on the basis of our legitimate interests in maintaining a secure, fraud-free platform and improving the quality of our service. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms as a data subject.
Clause 4.4
Consent
Where we send you direct marketing communications or use non-essential cookies and analytics tools, we do so on the basis of your freely given, informed consent. You may withdraw consent at any time by contacting [email protected]. Withdrawal of consent for marketing does not affect the lawfulness of any processing carried out prior to withdrawal.
5. Sharing Your Personal Data
247bet does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:
Clause 5.1
Payment Processors
To process your deposits and withdrawals, we share the minimum necessary transaction data with our payment processing partners, including mobile wallet providers such as bKash and Nagad, and card processors for Visa and Mastercard transactions. These partners are contractually bound to process your data solely for payment purposes and under strict security standards.
Clause 5.2
Game Providers
When you play a game powered by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited session data (such as your player ID and wager amount) is shared with the relevant provider solely for the purpose of operating the game and recording its outcome. Game providers do not receive your full personal profile.
Clause 5.3
Legal Authorities
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or other binding legal process. In such circumstances, we will disclose only the minimum data required and will notify you where legally permitted to do so.
Clause 5.4
Fraud Prevention
We may share data with specialist fraud-prevention and identity-verification service providers for the purpose of detecting and preventing fraudulent activity, multi-accounting, and money laundering. These providers process data as data processors acting on our instructions and are not permitted to use it for any other purpose.
6. Cookies & Tracking Technologies
Clause 6.1
What Are Cookies
Cookies are small text files stored on your device when you visit the 247bet platform. They allow the site to recognise your device across sessions, remember your preferences, and maintain your login state. 247bet uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).
Clause 6.2
Types of Cookies We Use
Essential cookies are required for the platform to function correctly β for example, maintaining your authenticated session. Performance cookies help us understand how players navigate the site so we can improve its structure and content. Functional cookies remember your language and display preferences. Analytics cookies allow us to measure aggregate traffic patterns. We do not use cookies to serve third-party advertising.
Clause 6.3
Managing Cookies
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse non-essential cookies or delete existing cookies. Please note that disabling essential cookies will prevent you from logging in to or using the 247bet platform. Your cookie preferences can also be updated at any time by contacting [email protected].
7. Data Retention
Clause 7.1
Retention Period
We retain your personal data for as long as your account remains active and for a period thereafter as required to comply with our legal, regulatory, and contractual obligations. Account and transaction records are typically retained for a minimum of five years following account closure in order to satisfy anti-money-laundering record-keeping requirements. Communications data is retained for a minimum of two years.
Clause 7.2
Deletion of Data
Once the applicable retention period has expired and no legal obligation requires us to retain your data further, we will securely delete or anonymise your personal information. Where data is anonymised rather than deleted, the resulting data cannot be linked back to you and is no longer considered personal data for the purposes of this policy.
8. Data Security
247bet implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
- Encrypted storage of sensitive personal and financial data at rest
- Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis
- Regular internal security reviews and vulnerability assessments
- Mandatory security training for all staff who handle personal data
- Two-factor authentication options for player accounts to reduce the risk of unauthorised access
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your own account by keeping your password confidential and notifying us immediately at [email protected] if you suspect any unauthorised access.
9. Your Data Rights
As a player on the 247bet platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a description of your request:
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is processed and with whom it has been shared.
Right to Rectification
You have the right to request that inaccurate or incomplete personal data held about you is corrected or completed without undue delay.
Right to Erasure
In certain circumstances you may request the deletion of your personal data. This right is subject to our legal retention obligations β we cannot erase data we are required to keep by law.
Right to Restriction
You may ask us to restrict the processing of your personal data in specific situations, for example while a dispute about its accuracy is being resolved.
Right to Data Portability
Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing carried out on the basis of our legitimate interests, including direct marketing. We will cease such processing unless we have compelling legitimate grounds that override your interests.
10. Protection of Minors
Clause 10.1
Age Restriction β 21+ Only
The 247bet platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under this age threshold, we will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions where possible. If you believe a minor has registered on our platform, please contact us immediately at [email protected].
11. Changes to This Privacy Policy
Clause 11.1
Right to Update
247bet reserves the right to update or amend this Privacy Policy at any time. Where changes are material β for example, where we introduce a new category of data processing or share data with a new category of third party β we will notify registered players via the email address associated with their account and display a prominent notice on the platform for a period of at least 14 days before the change takes effect.
Clause 11.2
Continued Use
Your continued use of the 247bet platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated policy, you should cease using the platform and request account closure by contacting [email protected]. The "Last updated" date at the top of this page always reflects the date of the most recent revision.
π How We Keep Your Data Safe
SSL Encryption
All data between your device and our servers is encrypted end-to-end using SSL technology.
No Data Sales
We never sell your personal information to third parties for any commercial purpose.
Access Controls
Only authorised 247bet staff with a genuine need can access your account data.
KYC Compliance
Identity checks protect all players and keep the platform free from fraud and abuse.
Minimal Retention
We keep your data only as long as legally required, then securely delete or anonymise it.
Your Rights
Access, correct, or request deletion of your data at any time via [email protected].
12. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 247bet handles your personal data, please get in touch with our support team:
Contact Details
247bet Data & Privacy Support
Email: [email protected]
Telegram: @247bet_support
Hours: 24 hours a day, 7 days a week, in English
Response time: We aim to respond to all privacy-related requests within 30 days of receipt.
For responsible gaming tools, deposit limits, and self-exclusion requests, please visit our Responsible Gaming page.
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